In short: Petanque Academy only collects the data needed to reply to you, to sell to you and to give you access to the programme, and to measure visits to the site if you agree. Your data is never sold. You can access it, correct it or have it deleted at any time.
Who is responsible for your data
The data controller is Jean-François Meyrieux, sole trader (entrepreneur individuel) trading as Petanque Academy, 56 rue Martin Luther King, 44240 La Chapelle-sur-Erdre.
For any questions about your data, or to exercise your rights: petanqueacademy@gmail.com, or by post to the address above.
What data, why, and for how long
Each use of your data rests on a legal basis provided for by the GDPR: the performance of a contract, your consent, a legal obligation or the legitimate interest of Petanque Academy.
Orders and student account
| Data | Why | Legal basis | How long | Recipients |
|---|---|---|---|---|
| First name, last name, email, billing address, phone number, products purchased, progress through the lessons | Processing the order, giving you access to the programme, tracking your progress, sending you emails about your order | Performance of the contract | For as long as you have access to the programme, then for 3 years after your last login or order | Petanque Academy, Hostinger (hosting), Brevo (sending order-related emails) |
| Invoices and accounting records | Meeting accounting obligations | Legal obligation | 10 years | Petanque Academy, the tax authorities on request |
After a purchase, we ask you one optional question: “How did you hear about Petanque Academy?”. Your answer is kept with your order, only so that we know where our customers come from.
Emails to customers
If you buy a programme, Petanque Academy may email you Jean-François’s tips and offers related to the programme (new videos, live streams, coaching courses, new modules). Legal basis: Petanque Academy’s legitimate interest in informing its customers about services similar to those they have bought (Article L34-5 of the Code des postes et des communications électroniques, the French Postal and Electronic Communications Code). You can opt out when you place your order, by ticking “I’d rather not receive them”, and then at any time, using the unsubscribe link in each email or by writing to petanqueacademy@gmail.com. Your choice is kept with the order. Retention: until you unsubscribe, and no more than 3 years after your last order or your last contact with Petanque Academy.
Payment
Payment is made directly through Stripe (card) or PayPal. Petanque Academy never sees or stores your card numbers. Stripe and PayPal process your payment data as data controllers, under their own policies, in particular for fraud prevention. Legal basis: performance of the contract.
Contact, quote and coaching course registration forms
| Data | Why | Legal basis | How long | Recipients |
|---|---|---|---|---|
| First name, last name, email, phone number, message | Replying to your request, preparing a quote, organising a coaching course | Pre-contractual steps taken at your request, or legitimate interest in replying to you | 3 years after the last contact | Petanque Academy, Brevo (sending the site’s emails), Google (Petanque Academy’s Gmail inbox) |
The box “I’d like to receive Jean-François’s tips…” is optional. If you tick it, your email address is also used to send you the newsletter, on the basis of your consent (see “Free lessons and newsletter”).
Free lessons and newsletter
When you request the 2 free lessons from the training programme, your email address is used to send you the link to the lessons and then, as stated below the form, Jean-François’s tips and Petanque Academy news by email: videos, live streams and offers. The same applies if you tick the box “I’d like to receive Jean-François’s tips…” on a contact form. These emails are sent by Brevo. For an offer, a personal discount code, restricted to your email address and valid once, is created in the site’s shop.
To send you what is relevant to you and to see which pages and emails are useful, we keep with your email address: your first name if you give it, the page where you signed up and its topic, the date and the wording you accepted, whether or not you are already a customer of the programme and, only if you have accepted analytics cookies, the site that brought you here (Google, Facebook, YouTube…). Brevo measures email opens and clicks on their links. A customer of the programme no longer receives emails offering it.
Legal basis: your informed consent, given at the time of the request or by ticking the box. You can unsubscribe at any time, from any email (using the unsubscribe link or by replying STOP), or by writing to petanqueacademy@gmail.com. Retention: until you unsubscribe, and no more than 3 years after your last contact with Petanque Academy.
Analytics (with your consent)
If you accept analytics in the cookie banner, Google Analytics and Microsoft Clarity measure visits to the site and how it is used: pages viewed, where visits come from, clicks, scrolling, anonymous recording of your path through the pages. WooCommerce also records where a visit that leads to an order comes from (search engine, social network, article). This is used solely to improve the site. Form fields are masked in Clarity recordings. Legal basis: your consent, which you can withdraw at any time using the “Manage cookies” link at the bottom of every page. The cookies last no more than 13 months; the data is kept for no more than 14 months in Google Analytics and no more than 13 months in Clarity (30 days for recordings). Full details are in the cookie policy.
Site security
To protect the site and its forms against spam and attacks, some technical data is processed: IP address, browser, behaviour on the page. It is analysed by reCAPTCHA (Google) on the forms, by the Wordfence security plugin and through the logs of the web host, Hostinger. Legal basis: legitimate interest in keeping the site secure. How long: no more than 12 months for the logs.
Videos
The lesson videos are hosted by Vimeo, in “do not track” mode: Vimeo sets no tracking cookies. YouTube videos only load when you click on them; from that click onwards, YouTube (Google) may set its own cookies, under its privacy policy.
Score counter
The score counter page keeps the game in progress and the tips already shown in your browser (local storage), so that the score is not lost if your screen goes to sleep. This information stays on your device: it is not sent to Petanque Academy or to anyone else. You can clear it at any time by deleting the site’s data in your browser.
Who receives your data
Your data is never sold or rented out. It is shared only with the service providers needed to run the site, who act on behalf of Petanque Academy or as controllers for their own service:
| Provider | Role | Location |
|---|---|---|
| Hostinger International Ltd | Hosting the site and its database | Servers in the European Union |
| Brevo | Sending the site’s emails (orders, account, replies to forms, free lessons) and the newsletter | France (European Union) |
| Google Ireland Ltd (Gmail, Google Analytics, reCAPTCHA, YouTube) | Receiving the site’s messages and replies (Gmail), analytics, spam protection, videos | European Union and United States |
| Trustindex | Displaying Google reviews on the training programme page: your browser loads these reviews from Trustindex’s servers, which then receive your IP address | European Union |
| Microsoft Ireland Operations Ltd (Clarity) | Analytics | European Union and United States |
| Stripe Payments Europe Ltd | Card payment | European Union and United States |
| PayPal (Europe) S.à r.l. et Cie, S.C.A. | PayPal payment | European Union and United States |
| Vimeo.com, Inc. | Hosting the lesson videos | United States |
| Defiant, Inc. (Wordfence) | Site security | United States |
Transfers outside the European Union
Some providers may process data in the United States. These transfers are governed by the Data Privacy Framework, the framework adopted by the European Commission in 2023 for certified US companies, or, failing that, by the European Commission’s standard contractual clauses.
Your rights
You have the following rights over your data:
- access: to find out what data is held and obtain a copy;
- rectification: to correct inaccurate data;
- erasure: to ask for your data to be deleted, except data that must be kept to meet a legal obligation (invoices);
- objection: to object to processing based on legitimate interest;
- restriction: to temporarily freeze the use of your data;
- portability: to receive your data in a readable format so that you can pass it on to another service;
- withdrawal of consent: at any time, without affecting what was done before;
- instructions for after your death: to set out what happens to your data.
To exercise these rights, write to petanqueacademy@gmail.com. You will receive a reply within one month. Proof of identity will only be requested if there is reasonable doubt about your identity.
If you believe your rights have not been respected, you can lodge a complaint with the CNIL, the French data protection authority: www.cnil.fr (in French), 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07.
Security
The site is served over an encrypted connection (HTTPS). Access to the administration area is protected, student accounts are password-protected, and the site’s plugins are kept up to date.
Minors
Purchases on the site are restricted to adults. A minor may follow the programme with the consent and under the responsibility of their parents, who place the order.
Changes
This policy may change, for example when a new tool is added. The date of the last update is shown at the top of the page. If there is a significant change, you will be informed on the site.